Started by smitho, May 06, 2010, 08:36:22 PM
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Quote from: Bus 400 on June 09, 2011, 10:12:21 PMFor those that have heard the news on ACTION bringing back some sort of paper ticket for charities.I have been made aware that some passengers have been issued with special cards for use on buses, which is the reason beuhind the "Welfare $0.00" on the driver console.Also TransPerth have special Smartrider cards that are valid for 24 hours from first tag on. These are issued by Employment Agencies on behalf of Centrelink to help the less fortunate to get to job interviews.So surely it would be easier to implement the TransPerth system. Or even a system where the Charities are given the option to purchase MyWay cards with a $2 value. These can then be issued to the less fortunate, when the less fortunate require a new $2 MyWay they can return the old card for a new MyWay card. The said charity then recharge the used MyWard with $2, this should keep to card waste to a minimum (this should help to keep some groups happy).
Quote from: Bus 400 on April 21, 2011, 10:20:42 PMThe MyWay balance history now shows your last 100 transactions. This is a good job & a step in the right direction.
QuoteProtect Your MyWay Account When checking your MyWay account details always access www.action.act.gov.au/ARTS/getbalance.asp by typing the address into your browser.Always "sign out" from the site when you have finished.Never check your account details via a third party site or application.To protect your identity never provide your personal or security details, including customer ID or passwords, in response to any email, even if it looks legitimate.Always confirm that your data is encrypted by ensuring a symbol of a lock appears within the browser.
QuoteNOTE: This page will be decommissioned in the near future and we recommend that you take some time to update any bookmarks or links to this page now.The MyWay check balance service is now available from the Transport for Canberra web site using the following link https://www.transport.act.gov.au/ARTS/getbalance.aspPlease accept our apologies for any inconvenience associated with this change.
QuoteMyWay - Transferring between Deane's Buslines and ACTION for Oaks Estate ResidentsPublished 30/08/2011 09.19 AM | Updated 30/08/2011 09.20 AMKeep your one-way or daily ticket and present it to the driver for your onward journey. One-way fares can be used up to 90 minutes within the purchase time, and Deane's Buslines return tickets are valid on ACTION buses for the full day of the purchase date.Transferring from Deane's Buslines to ACTIONPurchase your single or return fare from Deane's BuslinesPresent your ticket to the ACTION driver and provide proof of your Oaks Estate address such as a Driver's Licence, Pension or Concession Card, or a Deane's Buslines Student Term PassTransferring from an ACTION bus to Deane's BuslinesPurchase your single fare or validate your MyWay Card on an ACTION busPresent your ACTION ticket or MyWay card to the Deane's Buslines driver within 90 minutes of purchase and provide proof of your Oaks Estate address such as a Driver's Licence, Pension or Concession Card, or a Deane's Buslines Student Term Passhttps://www.contact.act.gov.au/app/answers/detail/a_id/1278/~/myway---transferring-between-deane's-buslines-and-action-for-oaks-estate
Quote from: Kramden on October 30, 2011, 09:33:50 AMThe Deane's/ACTION ticketing arrangement for Oaks Estate residents was covered in our Bus Driver Training as recently as August. It's also in the ACTION driver's handbook. I've not had any passengers with Deane's tickets to date.
Quote from: smitho on November 16, 2011, 09:28:40 PMAnyone experiencing issues with the new tone arrangements?
Quote from: Metrobus on November 16, 2011, 09:33:28 PMMaking the old failure tone the low balance tone is an epic fail and confuses everyone. That's the only issue I have with it.
Quote from: Kramden on November 17, 2011, 09:13:34 AMFor weeks I sometimes get a passenger who sets off a no funds tone. You ask them to try again, ditto. Then (if I have time) I place their card on the console to check. 9 times out of 10 it DOES have funds. When handing back to them, they try a third time and all works out fine.
Quote from: smitho on December 27, 2011, 02:52:38 PMA rising proportion of punters were waking up to the fact that they could evade paying fares by using the 'change of mind' feature.
Quote from: ACTbusspotter on January 03, 2012, 09:02:26 PMNew GPS footprints have been loaded.
Quote from: Buzz Killington on January 06, 2012, 08:51:51 PMThis was between the pool and the interchange.
Quote from: Bus 400 on January 24, 2013, 08:07:51 PMThe link to get your balance has altered with a new TAMS website, it can be found at https://www.transport.act.gov.au/catch_a_bus/myway/check_your_balanceThe layout on your MyWay history has also changed, with it no longer showing if you were charged a default fare type or the transaction number. So basically it only shows the date & time of transaction, route number, stop name & fare total.
Quote from: Bus 400 on January 24, 2013, 08:07:51 PMThe layout on your MyWay history has also changed, with it no longer showing if you were charged a default fare type or the transaction number. So basically it only shows the date & time of transaction, route number, stop name & fare total.
Quote from: Barry Drive on November 19, 2014, 10:36:42 AMI was just casually browsing the ACT Gov contracts register and noticed that the Quick & Go store is now a MyWay top-up agent. But Kippax still doesn't have one.