Started by smitho, May 06, 2010, 08:36:22 PM
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Quote from: MyWay on December 06, 2010, 10:37:41 PMIf the readers are not working, you are supposed to tag on using the driver's console.
Quote from: p_stampy on December 07, 2010, 09:27:02 AMI'm not sure if this is related, but a bus I jumped on the other day - neither ticketing system was working - however I think the driver dude pressed a button every time someone jumped on?
Quote from: Buzz Killington on December 07, 2010, 06:12:03 PMThat's actually a very good idea. I'm shocked!
Quote from: Sir Pompously on December 07, 2010, 03:59:19 PMNo where in any of the trial brochure or letters that have been sent out does it state we can tag using the drivers console.
Quote from: MyWay on December 08, 2010, 11:02:09 AMtraining was poor
Quote from: Metrobus on March 07, 2011, 03:02:07 PMAnother fail... One of the MyWay agents at Westfield is not open ( the news agency at the top is closed)
Quote from: lukeo25 on March 07, 2011, 03:51:08 PManother failure is on 148 the myway reader is not working, this bus is the bus i catch to work most days but i'm not sure if the driver console is working or not
Quote from: Bus 400 on March 07, 2011, 07:02:51 PMI wonder wether ACTION will one day have a link to MyWay balances directly via their own Fares page.
Quote from: Metrobus on March 07, 2011, 06:55:43 PM117 (17) No working GPS so I didn't pay a fare.429 (313) No working MyWay readers and the driver refused to tag me on via the console.
QuoteWhat if I can't tag on because a card reader is not working?If all card readers fail to work on board a bus and, despite your attempts, you are unable to tag on, you can travel for free to complete your trip. You should not tag off at the end of this trip.You can use the online feedback form to advise of the time and route service where you were unable to tag on due to equipment malfunction.
Quote from: MyWay on March 08, 2011, 12:59:20 PMthe rear reader does not normally allow tag on
Quote from: bubzie on March 17, 2011, 10:36:16 AM..my current faresaver 10 has lasted me almost a month at the moment. (Both my buses to/from work seem to be missing ticket machines. Win)
Quote from: Buzz Killington on March 08, 2011, 03:59:09 PMSurely boarding times at interchanges could be sped up further if people were allowed to enter via the rear doors.
Quote from: 743 on March 21, 2011, 05:17:05 PMIn other news, I had a little MyWay hiccup today. Yesterday, I caught 341 on a 900 from Tuggeranong to the City, with no troubles. It turned up on the 2 I caught from Dickson to Hackett today and I tagged-on with no trouble, but when I tagged-off at the front unit it said that I'd had a change of mind and deducted no fare (so, yay for free trip!). I've had no trouble before on a journey of that length. The rear unit had both the red and green lights constantly illuminated with the "Service has been temporarily suspended" message so I'm sure something was up!
Quote from: 743 on March 21, 2011, 05:17:05 PMWouldn't that be a safety issue? Bus operator visibility outside of the rear doors is relatively limited. At least with the front they can safely shut the door knowing there's no one about to rush in at the last minute out of view; this is not the case with the rear doors and someone could be shut in between them