June 20, 2021, 05:42:04 AM

MyWay replacement

Started by Bus 400, January 16, 2021, 03:20:43 PM

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Bus 400

While there's a subscriber only article on The Canberra Times website (link on ACT BUS Facebook page). That MyWay upgrade talks have fallen through due costs.

Opposition Transport Minister Mark Parton has given bit of a burn towards Chris Steele. But also makes mention that the original upgrade was promised in the 2016 Election & money was allocated in the 2017 budget.

https://vm.tiktok.com/ZS3wJHNy/

triumph

Quote from: Bus 400 on January 16, 2021, 03:20:43 PMWhile there's a subscriber only article on The Canberra Times website (link on ACT BUS Facebook page). That MyWay upgrade talks have fallen through due costs.

Opposition Transport Minister Mark Parton has given bit of a burn towards Chris Steele. But also makes mention that the original upgrade was promised in the 2016 Election & money was allocated in the 2017 budget.

https://vm.tiktok.com/ZS3wJHNy/

It was in the print version too.

Whilst Mark has had a go, like most Opposition pot shots, he has omitted to say what the Opposition would do or recommend be done? Costs, if the tenders/prices given to the buyer are not value for money and/or wildly in excess of a properly developed estimate, why wouldn't the buyer reject them? Does the Opposition want the project (and, for that matter, any project) to proceed when the price is not value for money, just so a date can be met? 

Meanwhile, with a new system now over the horizon, Transport Canberra needs now to address the unreliability of the existing system and associated NXTBUS system, as it seems we will have them with us for several years more.

Bus 400

That's something you have to ask the Opposition. But if the Minister is saying in February 2020 that a flash new system is coming on. It should of been rolled out by October 2020. It should also be rolled out by the next election. 

But if someone is going to propose something in 2016, say it's going ahead in 2020 & then say it's off in 2021. Questions do have to be asked. A bit like how a tender was released in 2018 for an app to be developed for TC. That involved what TfNSW are trialing now where you can pay for transport within app. But also book On Demand services that were to replace the (Not So) Flexibus in Network '19. Nothing was said about this, except through the Tender website. The public are none the wiser. So the Minister doesn't look like a hopeless person. 

Now the question will have to be asked, will the new tender be calling for 2020 technology or 2022/23 technology? Surely payment technology should advance in coming years. It has been suggested by someone else to Mark Parton that someone should keep an eye on this.

Barry Drive

Transport Canberra have just released a "Pre-Tender Consultation" for the Next generation ticketing system (and real-time passenger information system). The tender for the system is expected to commence Mid 2021 with the view to have an operational system for 2023.

Characteristics of possible new system

Next generation ticketing is being delivered in many cities across the world and includes the use of easy to use, account-based technology that allows users to manage and pay for their travel from their mobile device or credit card. COVID-19 has provided Transport Canberra with a unique opportunity to accelerate a cashless ticketing system.  Given the forced implementation under the current pandemic environment we have revised the scope to remove the requirement for providers to accommodate cash transactions, allowing the Territory to move to 100% cashless public transport system as well as a future focussed cost effective state of the art ticketing solution.

The envisioned system will support Transport Canberra's multi modal transport network that includes bus and light rail. It is also planned to leverage MaaS (Mobility as a Service) opportunities to enhance connectivity and accessibility to a broad range of users included disadvantaged groups through platforms which enable integration with a range of other services, integrated and simpler journey planning, and more targeted service provision in the future.

The procurement project will include replacement of the current back office with an account based, open architecture system and real time communications that facilitates open loop payments such as mobile ticketing and the use of credit / debit cards. The vendor will be required to provide core operational ticketing services over the service term and to supply tokens in an appropriate format. In addition to ticketing, Transport Canberra is seeking to incorporate a real time passenger information system into any future ticketing system to enable commuters to plan and pay for their journey within the same platform. Transport Canberra foresee innovation in RTPI system technology that enables greater flexibility to manage its operational networks with data rich network performance reporting tools.

Transport Canberra provide a broad range of customer concessions and free travel. It is intended that the new solution will facilitate the concessionary needs of our vulnerable Canberran's [sic] whilst providing opportunities to improve the accessibility of public transport to those who most need it.

Sylvan Loves Buses

Well, mum was hoping to be dead before something like this was gonna happen, guess that's not gonna happen. If she survives long enough for this to be implemented, what's she (and others in a similar position) suppose to do (no photo ID, absolute refusal to use anything other than cash)?

Bus 400

To me, it sounds a lot like the TfNSW Opal system with upgrades that are currently being trialled. Even going the way of TfL, who have some regions that won't even accept the Oyster card (use credit cards only).

Bus 400

Quote from: Sylvan Loves Buses on April 24, 2021, 01:35:02 PMWell, mum was hoping to be dead before something like this was gonna happen, guess that's not gonna happen. If she survives long enough for this to be implemented, what's she (and others in a similar position) suppose to do (no photo ID, absolute refusal to use anything other than cash)?


Aren't all TC services cashless already? 

But you could actually submit that question to TC. They may scope this out. But do remember we are becoming more of a cashless society. COVID has just accelerated this.

Sylvan Loves Buses

Spose she could just board, flash her pension card and that'll be enough (for most drivers), but I'm sure this would be a concern for others of her generation as well (and possibly tourists if they ever exist again). I will contact TC and ask, that's a good idea. Mum doesn't go out more than once a month now anyway, but it's still a concern. Like I'm sort of in that boat too, if my MyWay card gets cancelled, I'm screwed - I have no phone, no cash/debit card and have no plans on getting either of them.
I'll see what TC thinks first, no rush yet, there's till 2 more years to see if life's still worth living.

Barry Drive

Quote from: Sylvan Loves Buses on April 24, 2021, 01:35:02 PM... what's she (and others in a similar position) suppose to do (no photo ID, absolute refusal to use anything other than cash)?
Walk?

By now, and certainly by 2023, everyone with a bank account in Australia has access to a tap-and-go credit or debit card. Despite all the hype of 10 or 15 years ago stored value cards never took off as an alternative to cash: it was the bank-issued cards that won out.

Quote from: Barry Drive on April 24, 2021, 10:41:40 AMTransport Canberra provide a broad range of customer concessions and free travel. It is intended that the new solution will facilitate the concessionary needs of our vulnerable Canberran's [sic] whilst providing opportunities to improve the accessibility of public transport to those who most need it.
This paragraph suggests that some sort of smartcard will still be needed for all concessions and it wouldn't be that difficult to provide one for full fare customers either (perhaps with a $5 fee as occurs now).

I would also expect the plan would be for TVMs to continue to exist and for more of them to be installed at busy stops / interchanges to allow for cash tickets and top-ups.

Given that the on-bus equipment will accept bank cards, I would also like to see the option of card top ups and multiple ticket sales allowed on the bus as well as at TVMs.

There is now a Canberra Times article on this topic.

Sylvan Loves Buses

Quote from: Barry Drive on April 25, 2021, 01:01:22 PMWalk?

She may have had both hips replaced, but she's not going to walk from home to Woden, Curtin, or further each time she has to go out, that'd be stupid.

Yes her card does have the thing on it that does 'tap-and-go', but she utterly refuses to use it - think she tried having it disabled/removed at one point.

ajw373

Quote from: Bus 400 on April 24, 2021, 01:43:51 PMTo me, it sounds a lot like the TfNSW Opal system with upgrades that are currently being trialled. Even going the way of TfL, who have some regions that won't even accept the Oyster card (use credit cards only).

Issue in London where some areas don't accept Oyster is due to the complex fare sharing systems they have in place rather than a basic ticketing system.

And though ACT Government basically wanted all the features of Opal. In some ways would make perfect sense to just join Opal. Even better would be a common car nation wide, bit like common e-tags for toll roads.

Barry Drive

Quote from: ajw373 on April 27, 2021, 06:06:06 PMAnd though ACT Government basically wanted all the features of Opal. In some ways would make perfect sense to just join Opal. Even better would be a common card nation wide, bit like common e-tags for toll roads.
No they don't. What they want is an account-based, open loop payment system. Opal is a closed loop (stored value) with an added on EMV contactless system. Which admittedly is better than what we have now, but it isn't a brand new "next generation" system.

If they wanted to just add EMV cards they probably could have done so by now, but that would be a lost opportunity to adopt an account-based system which could use mobile phones instead of smartcards (think of the cost savings in not issuing cards).

As for the question of a common card: as I said above that's what your EMV tap-and-go card will be, but if/when all transit agencies adopt account-based systems there may also be the possibility of account interchangeability similar to the toll road accounts.