Development of a real-time passenger information system, that will provide the travelling public with instant timetable information for ACTION bus services is underway, Minister for Territory and Municipal Services, Simon Corbell, announced today.

Mr Corbell said the system will provide the community with instant information via the internet, mobile phones, touch screen displays and on bus visual displays.

“The ACT government remains committed to improving the delivery of public transport services to the Canberra community,” Mr Corbell said.

“The Government has allocated $12.5 million in last year’s budget, over the next three years, to allow for the design and roll out of a real time passenger information system for use on ACTION buses in Canberra.

“This new and innovative system will monitor the location of all ACTION buses during operation and provide instant information to passengers in relation to its current location and an estimated arrival time to its next stop. Digital displays will also be installed at major bus stations and other selected stops.

“It is also expected that the system will interface with Canberra’s traffic signals allowing buses to be given priority as appropriate to ensure on-time running.”

The ACT Government has engaged consultants KEMA Pty Ltd, who have a demonstrated experience in the delivery of innovative transport solutions, to manage the implementation of real time passenger information.

“The first phase of this project involves the detailed design of specifications for the system, which is now underway,” Mr Corbell said.

“Currently there is no live service available for the public to provide information about whether their bus service is running to schedule, and the Government is aware this is a source of frustration to many ACTION customers.

“Bus stop time arrivals can be affected by a number of external factors such as road conditions, traffic delays and congestion, accidents and weather conditions, but real-time passenger information will help address this problem of not having a reason why a particular service has not arrived or is running late.”

Mr Corbell said a request for tender for the supply, installation and on-going maintenance of the system is expected at the end of the year. Installation of real time passenger information is expected for 2012 with the system becoming fully operational by 2013.

This page was last updated on 4 July 2011